Commercial Rent Arrears Recovery
CRAR support for qualifying rent owed under a lease of commercial premises, delivered through the statutory taking-control-of-goods procedure.
Explore CRARCommercial enforcement across England & Wales
Enforcement when needed. Solutions where they matter.
UK Bailiff Services Ltd provides structured enforcement, possession and operational support for landlords, managing agents, housing providers, local authorities, solicitors and commercial clients.
Every matter is assessed on its facts, legal route and operational requirements before action is agreed.
ECB-accredited
Committed to accountable and professional enforcement standards.
Certificated agents
Appropriately certificated enforcement agents used where required.
England & Wales
Operational coverage for property, land and commercial matters.
Direct oversight
Clear communication from instruction through to reporting.
A different standard
More than attendance. A serious delivery partner.
The instruction may begin with arrears, possession or an unauthorised occupation. The real requirement is usually broader: understand the legal position, control the operational risk and deliver an outcome that is properly evidenced.
Core enforcement services
The right route, handled properly.
Specialist services for commercial property, private land, temporary accommodation and legal support instructions.
Commercial Lease Forfeiture
Planned peaceable re-entry and site control where the lease contains a right to forfeit and the landlord’s right has arisen.
Explore forfeiture
Travellers & Trespassers
Structured removal support for unauthorised occupiers of private land, with the route selected for the circumstances of the site.
Explore land recovery
Excluded Occupiers
Carefully assessed support for temporary accommodation and other excluded tenancy or licence situations where the statutory criteria apply.
Explore occupier matters
Process Serving
Professional service of legal and court documents with clear attempts, evidence and reporting for instructing parties.
Explore process serving
Investigations & Intelligence
Tracing, surveillance and intelligence support where reliable information and properly gathered evidence inform the next step.
Explore investigationsFrom instruction to outcome
Controlled at every stage.
A clear operational sequence keeps the legal basis, people, evidence and client objective aligned.
Understand
We establish the facts, documentation, parties and outcome required.
Assess
The proposed route, authority, risks and practical requirements are reviewed.
Act
The instruction is delivered with clear briefing and controlled field conduct.
Evidence
Clients receive prompt reporting and an accountable record of the outcome.
Why UK Bailiffs
Judgment before action. Ownership after it.
Some matters do not fit neatly into a single service. They need a provider able to see the legal, commercial and operational position together.
- Experienced handling of sensitive and high-value instructions
- Commercially aware planning and proportionate delivery
- Clear client communication and accountable oversight
- Practical support around access, control and site protection
Reporting & evidence
The action matters. So does the record.
Professional delivery includes making it easy for the client to understand what happened, what was evidenced and what should happen next.
Instruction review
Key information and documentation checked before deployment.
Operational updates
Communication shaped around the urgency and sensitivity of the matter.
Evidence capture
Relevant attendance and outcome evidence recorded for accountability.
Outcome reporting
A clear report so the client can act confidently on the next step.
Wider operational capability
Protection around the instruction.
Where possession or land recovery leaves a site exposed, coordinated security and physical protection can support the wider outcome.
Guarding & K9
Visible presence, access control and site support where ongoing protection is needed.
CCTV & Monitoring
Deterrence and oversight for vulnerable land, premises and exposed assets.
Physical Protection
Boarding, bollards and practical site-hardening measures coordinated around the requirement.
Who we support
Professional support for those responsible for property, land and legal outcomes.
Commercial landlords
Managing agents
Housing providers
Local authorities
Solicitors & advisors
Developers & site owners
Frequently asked questions
Before you instruct.
Do UK Bailiffs work across the whole of the UK?
Our advertised enforcement coverage is England and Wales. The relevant law and available procedure depend on the location and the type of instruction, so we confirm scope when the matter is assessed.
Are all services carried out by certificated enforcement agents?
We use appropriately certificated enforcement agents where the law requires certification. Some services—such as process serving, investigations or security—have different legal and professional requirements, so the personnel are selected for the particular instruction.
Can you confirm the legal route before attending?
Yes. We review the facts and supporting documentation before accepting an enforcement or possession instruction. Where specialist legal advice or additional authority is needed, that should be resolved before action proceeds.
Can enforcement and security be coordinated on the same matter?
Yes, where appropriate. For example, regaining control of a site may need to be followed by guarding, monitoring, boarding or physical protection. The requirement is assessed and scoped around the actual risk.
How do I discuss a new instruction?
Call 0330 133 1818 or email help@ukbailiffs.org with a short outline of the matter. We can then identify the relevant service and the information needed to assess it.
Start the conversation
Established enforcement. Wider capability. Better solutions.
Tell us what has happened, what you need to achieve and where the matter stands. We will help identify the appropriate next step.
UK Bailiff Services Ltd · 223 Bacup Road, Rawtenstall, Lancashire BB4 7PA · help@ukbailiffs.org
Public directory
UK Bailiffs – Public Page Directory
Browse public guides, services, tools, compliance pages and public information from across the UK Bailiffs website. Use the search box below to quickly locate a service, legal topic, calculator, policy or support page.
71
Public pages grouped into services, legal guidance, tools, governance and public support.
Fast search
Type a service, keyword, subject or phrase and matching pages will appear instantly.
Find a page quickly
Search by topic, service, legislation, tool, policy or keyword.
No matching pages found. Try a different search term.
Core Enforcement Services Primary enforcement, possession, investigation and specialist recovery services 13 pages ⌄
Services overview
Summary of all enforcement and eviction services offered by UK Bailiff Services.
Commercial Rent Arrears Recovery (CRAR)
Service page for landlords to recover unpaid commercial rent using CRAR.
Traveller, trespasser and rough sleeper evictions
Enforcement solutions to remove trespassers, travellers and rough sleepers from private land.
Lease forfeiture
Service for commercial landlords to re-enter and secure premises when tenants are in breach.
Section 146 notices
Issuing and serving Section 146 notices before forfeiture of commercial leases.
Eviction from temporary housing
Enforcement support for local authorities and providers evicting from temporary accommodation.
Process serving
Service for solicitors and creditors to serve legal documents across England & Wales.
Private investigations
Discreet investigation and tracing services supporting enforcement and litigation.
Abandoned vehicles removal
Removal of abandoned or nuisance vehicles from private land for owners and landlords.
K9 security dog units
Professional dog handling units for site security, evictions and high-risk visits.
Illegally grazing horses
Removal of illegally grazed horses and use of the Control of Horses legislation.
Search and seizure orders
Support with executing search and seizure orders alongside solicitors and the courts.
Asset search reports
Asset and financial intelligence reports for solicitors and commercial clients.
Legal Guides & Explanations Guidance, commentary and plain-English legal explanations 22 pages ⌄
Statutory demands
Explains using statutory demands as a pre-insolvency debt recovery tool.
Interim Possession Orders (IPO)
Guide to obtaining and enforcing interim possession orders against squatters.
Late payment of commercial debts
Overview of interest and compensation under the Late Payment of Commercial Debts regime.
Fixed and floating charges
Explains debentures, fixed charges and floating charges in a debt enforcement context.
Taking Control of Goods Regulations 2013
Summary of the key rules governing enforcement agents taking control of goods.
Information for police officers
Practical guidance on bailiff powers and police involvement at enforcement visits.
What is a bailiff?
Explains the role, legal powers and limits on certificated enforcement agents.
Will police remove travellers?
FAQ on when police will act and when landowners must use civil remedies.
Basic protection evictions
Legal guide on evicting occupiers with basic protection under housing law.
Protective levy / CGA explained
Explains protective levies and using controlled goods agreements as security.
Notice to Quit – excluded occupier
Explains notices for excluded occupiers and provides a landlord template.
Evicting tent encampments
Legal guidance on dealing with tents and rough sleepers on private land.
Street hawkers and pedlars
Information on dealing with unauthorised street traders and pedlars.
Relief from forfeiture – what it means
Explains tenant applications for relief from forfeiture and how landlords can respond.
Local authorities & housing enforcement
Information for councils and housing providers on partnering with UK Bailiffs.
CRAR and insolvency
Guide to using CRAR when a commercial tenant is in liquidation or administration.
Renters Rights Bill
Commentary on the Renters Rights legislation and its impact on enforcement.
Vehicle left on my property
Guidance for landowners on dealing with abandoned or nuisance vehicles.
Glossary of terms
Plain-English definitions of common enforcement, housing and legal terminology.
Proposed changes for bailiffs
Overview of proposed reforms to bailiff regulation and enforcement practices.
UK Bailiff Services in Scotland
Explains how irritancy and enforcement differ in Scotland compared with England & Wales.
Licences & Protection from Eviction Act
Guide to licences to occupy, tenancies at will and protection from eviction law.
Tools, Calculators & Charges Interactive tools, fee guidance and operational reference pages 6 pages ⌄
Determination tools
Interactive tools for CRAR, forfeiture and housing status plus fee calculators.
Late payment calculator & guidance
Helps calculate statutory interest and compensation on overdue B2B debts.
CRAR terms & conditions of instruction
Specific CRAR instruction terms and fee structure for commercial landlords.
Debt recovery charges – B2B
Explains recoverable charges and costs for business-to-business debt recovery.
Letter Before Action – pre-litigation
Information and template support for sending compliant pre-action debt letters.
UK locksmiths network
Information for locksmith partners working with UK Bailiffs on enforcement work.
Policies, Terms & Governance Policies, compliance pages, governance statements and company standards 18 pages ⌄
General terms and conditions
Core terms covering instructions and services provided by UK Bailiff Services.
Housing evictions – terms & conditions
Specific terms for housing eviction and temporary accommodation instructions.
Anti-bribery and corruption policy
Sets out the company’s zero-tolerance stance on bribery and corruption.
Vulnerability statement
How vulnerable debtors and occupiers are identified and treated fairly.
Fair treatment of debtors policy
Standards ensuring proportional, ethical and respectful treatment of debtors.
Modern slavery policies
Commitment to preventing modern slavery and human trafficking in operations.
Data subject access (DSAR)
Procedure for individuals requesting access to their personal data.
Diversity, equality & inclusion policy
Outlines the company’s commitment to equality and inclusive practice.
GDPR policy
Data protection arrangements in line with UK GDPR and DPA 2018.
Whistleblower form
Channel for raising concerns about misconduct or regulatory breaches.
Ethical trading policy
Standards for ethical sourcing, subcontractors and commercial relationships.
Anti-money laundering (AML) policy
Controls for preventing money laundering and complying with AML regulations.
Complaints policy
How complaints are handled, investigated and responded to by UK Bailiffs.
Enforcement Conduct Board
Describes engagement with the Enforcement Conduct Board and industry standards.
Suppliers payment policy
How UK Bailiffs pays suppliers, contractors and enforcement partners.
Key performance indicators (KPIs)
KPIs used to measure performance on client instructions and enforcement work.
GDPR data breaches policy
How personal data breaches are identified, reported and managed.
Help, Guidance & Public Information Information for occupiers, debtors, the public, clients and agencies 7 pages ⌄
Received a letter from UK Bailiffs?
Explains what to do if you have received a letter or notice from us.
Tenant – locks changed
Information for tenants whose locks have been changed or who are excluded occupiers.
Struggling with debt
Directory of free debt advice, housing and homelessness support organisations.
Enforcement agent verification
Check that someone claiming to be an enforcement agent works with UK Bailiffs.
Certificated bailiff register
Public-facing register of enforcement agents and their certificate details.
About UK Bailiffs
Background, experience and Google reviews for UK Bailiff Services Ltd.
Contact UK Bailiffs
Contact details and enquiry form for new and existing instructions.
Specialist Pages & Other Information Specialist operational pages and supporting public references 5 pages ⌄
Instructions for secure lock change
Client instruction and indemnity form for lock changes at properties.
Enforcement Conduct Board (info)
Explains the role of the ECB and UK Bailiffs’ adherence to its standards.
B2B debt recovery charges
Reference page for business debt recovery charges and interest rules.
Services in Scotland
Coverage and legal limitations when working north of the border.
Verify an enforcement agent
Quick check for clients, occupiers and police to confirm an agent’s identity.
