Enforcement Agent Verification
Use this page to confirm that the person at your door or on the phone is a genuine UK Bailiff Services enforcement agent acting on a lawful instruction. You can contact us directly for instant confirmation.
Search the official Certificated Bailiff Register and enter the EA’s name to verify they are registered and authorised to act.
If you feel unsafe or suspect a crime in progress, call 999. For non‑emergencies, call 101.
How to verify an agent
1) Ask for these details
- Agent’s full name and company
- Agent’s certificate(issuing court and expiry date)
- Your address and the instruction reference they are acting under
- Name of the instructing client(e.g., council, landlord, solicitor)
2) Contact us to confirm
Call our office and quote the instruction reference and the agent’s name. We’ll confirm the attendance and authority while the agent waits.
We may ask you to confirm basic details (e.g., postcode/door number) so we can locate the instruction.
3) Optional cross‑checks
- Check the public Certificated Enforcement Agent register(name must match the ID)
- Match the vehicle registration given by our office
- Ask for a business card or written notice that shows our company name
We will never ask you to pay into an individual’s bank account or by gift cards/crypto. If anyone claims to be from us and pressures you to do so, end the contact and call us.
You can confirm their status by searching the official Certificated Bailiff Register. Simply enter the EA’s name to verify they are registered and authorised to act.
Red flags — not our practice
We will not
- Demand immediate payment to a personal bank account
- Refuse to show ID or give our instruction reference
- Ask you to stay on a call while you transfer money
- Threaten arrest — only the police can arrest
If you’re unsure
Close the door, call our office, and verify. Genuine agents will wait while you check.
Privacy & data
When you call, we’ll confirm only what’s necessary to verify the visit. See our Privacy Notice and Policies.
Verification FAQs
What is a certificated enforcement agent?
Can I verify without speaking to the agent?
What if the name on the ID doesn’t match?
Last updated: . England & Wales only.
