Information, verification and support
Find the right UK Bailiffs information and help
Verify a caller, understand why we have contacted you, find independent debt or housing support, review our standards or learn more about UK Bailiffs.
Choose what you need
Direct routes to trusted information
Select the page that matches your reason for visiting. Verification and recipient guidance are placed first because they may require immediate action.
Verification and recipient help
Identity, correspondence and independent support
Verify an enforcement agent
Check whether a person contacting or attending you is acting for UK Bailiffs.
Start verification UK Bailiffs correspondenceReceived a letter?
Understand what to check, how to contact us safely and the next practical step.
Read letter information Independent assistanceDebt and housing help
Find independent organisations providing free debt, housing and welfare support.
Find independent helpAbout UK Bailiffs and professional information
Company, register, police and governance
About UK Bailiffs
Our experience, professional oversight and approach to enforcement instructions.
Learn about UK Bailiffs Official recordsCertificated Bailiff Register
Understand and access the public register of certificated enforcement agents.
Open the register page Operational referenceInformation for police
A practical reference for officers attending enforcement, possession and trespass incidents.
View police information Standards and safeguardsPolicies and governance
Our published standards, data policies, conduct safeguards, complaints route and terms.
View policiesCoverage and regional information
Services and jurisdictional distinctions
Find local bailiff services
Explore UK Bailiffs coverage and services available by location.
View coverage WalesServices in Wales
Enforcement and property-support services available across Wales.
View Wales services ScotlandEnforcement support in Scotland
The jurisdictional distinction and support that can be coordinated in Scotland.
View Scotland informationIdentity and payment safety
Stop and verify if something does not look right
Do not make payment or share financial information until the contact is verified. Call 0330 133 1818 using your own phone. Call 999 if you believe you are in immediate danger.
Contact and instructions
Need to speak to the team?
For an existing matter, use the contact details shown on genuine correspondence. For a new commercial enforcement or property instruction, use the instruction page.
