Ethical Standards

Tell The Boss – Complain if We've Failed

Our goal is to provide a high standard of service and a professional working environment for clients, staff, enforcement agents, contractors and members of the public.

If you believe we've fallen short, you can escalate a complaint directly to our senior management by using the form below.

Response timeframe: We aim to respond to valid complaints within 72 hours of receipt.

Note: Abusive, threatening, or repeated complaints that have already been addressed will not receive a further response.

Our Commitment to Professional Standards

UK Bailiff Services Ltd operates in full compliance with the Tribunals, Courts and Enforcement Act 2007, the Taking Control of Goods Regulations 2013, and the Ministry of Justice National Standards for Enforcement Agents. Our agents are certificated, trained, and expected to uphold the highest levels of professionalism, fairness, and legal integrity at all times.