GENERAL TERMS AND CONDITIONS


 

  1. UK Bailiff Services Limited and National Commercial Services Ltd, for the purposes of these Terms and Conditions, trade as UK Bailiffs Ltd (UKB) and National Commercial Services Ltd (NatCom.UK). 
  2. For the purpose and brevity of this form, UK Bailiff Services is referred to as UKB
  3. UKB provide a number of services to its clients (“the Client”) including but not limited to, enforcement, debt recovery, tracing, repossession, eviction and legal activities. We are registered at 223 Bacup Road, ROSSENDALE, BB4 7PA
  4. You the Client / Claimant agree to be bound by the terms and conditions in this Schedule upon providing UKB with a signed Warrant of Control or Instruction form
  5. UKB reserves the right to decline any instructions without stating a reason. In such circumstances any monies paid to UKB in respect of those instructions may be refunded upon written request and approval by a Director.
  6. By completing an Instruction Form/ Warrant of Control and/or instructing UKB by any other means, you, the private individual, company, authorised company representative or legal professional instructing us become the Client and authorise UKB to provide the services to you as set out in the Instruction Form/ Warrant of Control
  7. Unless specified separately in writing, we will assume that we have the instructing client’s authority to prepare and sign documents on their behalf such as, but not limited to, Notices of Compliance, Notices of Enforcement, Controlled Goods Agreements, Notices After Entry and Notices of Possession.
  8. All instructions are to be delivered electronically. No instruction will be accepted by post or verbally unless specifically agreed by a Director.
  9. UKB are not a Law firm or Legal Advisors and it is not authorised to provide legal advice in any form.
  10. UKB accepts no liability for any actions which the Client takes or loss or damage which the Client incurs as a result of advice given by UKB , its Agents, Companies or Contractors.
  11. UKB will not be liable for any loss of income, profits, reputation, customers or loss of use or opportunity, even if we had knowledge that such damages or loss might arise or for any indirect, incidental, special or consequential damages or loss howsoever arising including without limitation breach of contract, negligence, wilful act or default.
  12. None of the content presented on any of UKB's websites constitutes legal advice.
  13. UKB will apply fees and disbursements as stipulated in The Taking Control of Goods (Fees) Regulations 2014 and/or any other appropriate Regulations and these fees are recoverable from the debtor in the first instance.
  14. UKB reserves the right to deduct some or all the Statutory Fees due prior to making any payment to the Client.
  15. Any costs prescribed under CRAR (locksmith charges etc) which are incurred during any process will be off set against monies recovered.
  16. In matters relating to the recovery of money, If the Client receives payment on or after the day of instruction, or the instructing client cancels or withdraws an instruction, then the Client becomes liable for the full fees charged by UKB and agrees to fully pay all Statutory Fees otherwise recoverable from the debtor to UKB within seven days.
  17. If it established that the debtor absconded before or at the time the instruction was received, the instructing client will be liable for all legally applied fees if UKB are unable to recover these fees within 14 days of fees being applied. If fees are subsequently paid by the debtor to UKB then these fees will be reimbursed.
  18. In certain services (e.g. evictions, forfeitures) UKB will invoice the Client directly for the costs associated with providing the service. In such circumstances the Client will make payment of the sums due within the timescales specified.
  19. If any element of an invoice is queried, the part of the invoice which has not been queried is to be paid in any event and the client should immediately make dispute in writing on the queried part of the invoice,
  20. UK Bailiff Services do not offer, suggest or indicate any guarantee or warranty that the outcome of any instruction will be successful.
  21. The client is aware that any accepted instruction either written or verbal does not guarantee the outcome favourable to the client and all quoted prices will remain bound irrespective of result.
  22. In respect of traveller / trespasser evictions; every lawful effort will be made to ensure the illegal occupiers of the land are removed. if we are unsuccessful for reasons both in and out of our control, all quoted prices will remain bound.
  23. By instructing UKB , the Client agrees to provide UKB with accurate information and documentation.
  24. The Client confirms that no other enforcement action is being carried out that will prevent or hinder UKB from carrying out their enforcement duties.
  25. The Client confirms that the details given are correct and accepts any responsibility for information given which proves to be incorrect.
  26. The Client shall defend, indemnify and hold harmless UKB, its directors, shareholders and employees against all loss, damage liability or legal claim (including legal costs) which is brought against UKB, its directors, shareholders and employees arising out of or in connection with the provision of services undertaken by UKB.
  27. The client shall indemnify UKB against any additional costs that UKB may incur as a result of specific directions provided by the Client in the course of an instruction.
  28. UKB reserves the right to charge late payment interest at eight per cent above the base rate applied on any balance outstanding. The Client will also make payment of costs associated with debt recovery procedures, where applicable, should the matter remain unpaid beyond the terms stated.
  29. Chargebacks - If we accept a payment from you or on your behalf and it is subsequently charged back by the bank, we reserve the right to invoice you for the remitted payment if we have been unsuccessful in defending the chargeback.
  30. Complaints – UKB always aims to provide high quality services to our clients. If you have a concern about the way your case is being handled, then in the first instance please contact our Client Services Team at Help@ukbailiffs.org.
  31. By submitting/ signing any instruction form, you do so as data controller with a lawful and legitimate interest in holding the data contained
  32. All Prices quoted are Plus VAT unless stated differently. Our VAT registration number is GB306547801
  33. Created on 15th November 2018


Share by: