Contractors Payment Policy
- Enforcement Agents: Paid within 7 days of invoice and full report. If keys or reports are missing, payment may be delayed or withheld.
- Locksmiths: Paid within 72 hours, subject to receipt of photographic evidence and no disputes.
- Other Contractors: Paid according to the terms stated on their invoice.
- Clients: Paid within 48 hours of cleared funds being received in our account.
- Invoice Disputes: Raise issues by phone first. If unresolved, send an email to legal@ukbailiffs.org. We will respond within 72 hours.
- If unresolved: Contact CIVEA (The Enforcement Agencies Ombudsman).
CIVEA
PO Box 745
WAKEFIELD
WF1 9RJ
Click here for CIVEA complaint process
All invoices must include your name, address, both our and your references, and your VAT number (if applicable).
If you do not have a reference from us, click here to request one.
Payment not received?
Payments may take up to 2 hours to arrive. In some cases, our bank may apply additional checks, causing a delay of up to 48 hours. If payment is still not received after this time, call 0330 133 1818
or email invoice@ukbailiffs.org.
