Resident landlord
Lodger sharing your home
Tell us which rooms are shared, who lives in the property, when the arrangement began and how it was ended.
Private landlord instructions · England and Wales
Need help when a lodger, short-stay guest or other potentially excluded occupier will not leave? UK Bailiffs assesses the agreement, living arrangements, notice and authority before deciding whether a controlled attendance is suitable.
Our bailiffs for excluded occupier removal act only where the right to occupy has lawfully ended and the proposed route is supported by the facts. If the person has protection requiring a possession order, we will not treat this as a non-court eviction.

A specific private-property route
For an English resident landlord, sharing living accommodation with a lodger can be central to excluded status. The real arrangement matters: who lives at the address, what facilities are shared, whether it is the landlord's home and what rights were granted.
Genuine holiday occupation and some other limited arrangements may require a different assessment. A booking platform, licence heading or short intended stay does not settle the question. In Wales, the Renting Homes framework requires its own classification; English lodger assumptions should not simply be carried across.
We review the documents and known facts before discussing any attendance. Where the position is disputed or a court order may be required, obtain advice on the appropriate possession route.
The first decision
These are reasons to seek a document review, not automatic permission to recover possession without court proceedings.
Resident landlord
Tell us which rooms are shared, who lives in the property, when the arrangement began and how it was ended.
Guest accommodation
Provide the booking, agreed dates, use of the property, payment terms and communications. An overstay alone does not establish excluded status.
Permission to occupy
We consider what rights were actually granted, whether statutory protection applies and how permission was brought to an end.
Professional referral
Where status or termination is unusual, we can assess operational attendance after the proposed route has been reviewed by the client's adviser.
A separate flat, a tenant with an occupation contract, an occupier with basic protection, a disputed living arrangement or a person still entitled to occupy must not be removed merely because an agreement says “licence”. A possession order may be needed.
From enquiry to outcome
We decide whether the proposed work can be accepted only after reviewing the case and the risks.
Supply the agreement or booking, sharing arrangements, landlord's residence, payments and any changes since move-in.
Supply the notice or termination correspondence, expiry date and evidence of service. Reasonable notice is fact-sensitive; a payment period is relevant but not a universal rule.
We check who may instruct, likely presence, vulnerability, children, access, belongings and the likelihood of resistance or dispute.
Where suitable, we confirm scope, resources, cost and proposed timing. Where the route is uncertain, attendance is paused and advice or proceedings may be needed.
Agents explain their role, use communication and de-escalation, and record the outcome. Locks, keys, belongings and client handover are dealt with under an agreed plan.
Limits that matter
An excluded route does not grant a power to use violence, threaten an occupier or bypass a legal dispute.
We do not rely on a document heading or the word “lodger”. Where the occupation is protected or materially disputed, the case may require proceedings.
Our enforcement agents have no independent eviction power from their certification. Resistance or confrontation may require the plan to stop.
Remaining goods need an inventory, safe handling and a lawful collection or notice process. They do not become the landlord's property on departure.
Known vulnerability, children, disability and medication inform timing, communication, referrals and whether attendance can proceed.
Practical questions
General answers for landlords considering an instruction. Classification depends on the actual agreement and circumstances.
It may. In England, whether the landlord genuinely lives there and shares relevant accommodation is important. The statutory conditions and actual arrangements must be checked.
Potentially, but only after a genuinely excluded arrangement has lawfully ended and any required notice has expired. Where protection or entitlement is unclear, a court route may be necessary.
Check the agreement and the type of occupation. Reasonable notice may be required and what is reasonable depends on the facts; written notice and evidence of service provide a clearer record.
No. A genuine holiday arrangement can be different from a residential tenancy, but the use, duration, booking and surrounding facts must be reviewed before choosing a route.
Do not assume agents can use force. Resistance, a dispute or changed facts may mean the attendance cannot continue and legal proceedings are needed.
Yes. Use our temporary housing service for council and provider instructions, where the duty and legal status require a separate assessment.
Private landlord enquiry
Contact the team with a brief outline: who occupies the property, whether you live there and share facilities, and whether notice has been given. We will explain the documents needed and how to provide them securely.
We will identify whether the case needs a private-landlord review, a temporary-housing assessment or legal advice before any attendance is discussed.
Please do not send sensitive occupier documents through a general contact form; the team will advise the appropriate route for providing them.
Operational review
Craig Whinray is Director of UK Bailiff Services Ltd and a Certificated Enforcement Agent with more than 20 years' frontline enforcement experience.
This excluded-occupier service page is reviewed against UK Bailiffs' peaceful-attendance procedure and the occupation-status safeguards described on the page. It does not replace legal advice where the occupier's status, notice, entitlement or possession route is disputed or uncertain.
Editorial owner: UK Bailiff Services Ltd · Last reviewed 3 October 2026 · Review following material legal or operational change and at least annually.Choose the relevant route
Status, notice, England and Wales differences and common mistakes explained.
Read the guide → Councils and providersOperational support where a housing duty, placement and provider authority require a different assessment.
View the provider service → Notice and evidenceArrange professional service and a clear record of delivery where appropriate.
View process serving → Goods left behindNotice drafting, service and evidence where belongings remain after possession changes.
View goods-left-behind support → General guidanceFurther UK Bailiffs guidance on enforcement, possession and occupier-related questions.
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