These Terms & Conditions apply to instructions provided to UK Bailiff Services Limited, trading as UK Bailiffs Ltd(“UK Bailiffs”, “UKB”).

1. Trading Name
UK Bailiff Services Limited, trading as UK Bailiffs Ltd (“UK Bailiffs”, “UKB”).

2. Scope of Service
These Terms apply to instructions for lease forfeiture by peaceable re-entry, including secure lock change, securing of premises, and associated attendance services. This service does not constitute court enforcement.

3. Client Agreement
By instructing UK Bailiffs by any method, the Client agrees to be bound by these Terms & Conditions and the UK Bailiffs Master Terms & Conditions.

4. Client Authority & Legal Standing
The Client warrants and confirms that:
• they are lawfully entitled to re-enter the premises;
• the lease contains an enforceable forfeiture clause;
• the right to forfeit has arisen and has not been waived;
• no rent has been demanded or accepted, and no act has been taken treating the lease as continuing, after the right to forfeit arose;
• any required Section 146 Notice has been validly served, has expired, and the breach has not been remedied (where applicable);
• no relief from forfeiture has been granted or is pending;
• the tenant is not subject to any insolvency restriction preventing forfeiture, including administration, liquidation, moratorium, dissolution, or winding-up proceedings.

4A. Insolvency & Bona Vacantia Acknowledgement
The Client acknowledges that insolvency processes (including administration, liquidation, moratorium, dissolution or strike-off) may restrict or prevent forfeiture, or require consent of an insolvency practitioner or the court. Where a tenant company has been dissolved, the Client acknowledges that leasehold interests may vest as bona vacantia and that forfeiture may not proceed unless lawful authority exists. UK Bailiffs may pause, decline or abort the instruction if insolvency restrictions apply.

5. No Legal Advice
UK Bailiffs is not a law firm and does not provide legal advice. The Client is responsible for obtaining independent legal advice where required.

6. Due Diligence & Pre-Instruction Checks
UK Bailiffs may carry out due diligence including Land Registry searches, entitlement checks, lease review (where supplied), insolvency checks, and occupation risk assessment. UK Bailiffs may decline, pause or abort the instruction if due diligence cannot be satisfactorily completed.

7. Method of Entry
Peaceable re-entry will only be attempted when the premises appear unoccupied and using lawful, non-forceful methods only. The Client acknowledges that this instruction authorises peaceable re-entry only. No forced entry will be carried out unless expressly permitted by statute and confirmed in writing.

7A. Occupation & Abortive Attendance
The Client confirms that the premises are believed to be unoccupied at the time of attendance. If any person is present, returns, or objects to entry, UK Bailiffs will withdraw immediately. Any attendance aborted for this reason shall be chargeable.

8. Secure Lock Change & Securing the Premises
Where instructed, UK Bailiffs may change locks, secure access points, affix forfeiture notices, and photograph or record the condition of the premises. Responsibility for the premises following re-entry rests with the Client.

8A. Shutters, Fascia & Minimum Damage Principle
The Client acknowledges that access to shutter mechanisms or locking systems is normally achieved without damage. In rare cases, tenant-installed fascia or surrounding materials may obstruct access. Where no other lawful or practical method exists, the Client confirms their selected authority for minimal and proportionate disturbance strictly limited to what is reasonably necessary to effect peaceable re-entry and secure the premises.

9. Presence of Occupiers / Abortive Attendance
If any person is present at the premises, refuses access, or if risk or uncertainty is identified, the forfeiture will be aborted immediately. Attendance will be deemed completed for charging purposes and no refund will be due.

10. Goods Remaining at the Premises
UK Bailiffs does not take possession or control of tenant goods. Responsibility for goods remaining at the premises rests entirely with the Client, who acknowledges their obligations as an involuntary bailee, including compliance with the Torts (Interference with Goods) Act 1977.

11. Fees & Invoicing
Lease forfeiture and secure lock change services are non-CRAR services and are invoiced directly to the Client. Fees are payable once attendance has occurred, regardless of outcome.

12. Additional Costs & Disbursements
The Client agrees to pay all actual costs incurred, including but not limited to: locksmith services; additional agents; parking charges; tolls; congestion charge; ULEZ or Clean Air Zone charges; access or induction fees; accommodation or subsistence where required; security works or boarding up; and abortive attendance costs. All disbursements are charged at actual cost without mark-up.

13. Cancellation
If the Client cancels after work has commenced, all incurred costs remain payable. Cancellations within 24 hours of attendance may result in forfeiture of any deposit paid.

14. Limitation of Liability
UK Bailiffs shall not be liable for loss of rent, business interruption, tenant claims, relief from forfeiture applications, or consequential losses. Liability is limited to the amount paid for the instruction.

15. Indemnity
The Client indemnifies UK Bailiffs against all claims, losses, damages, liabilities, and legal costs (on an indemnity basis) arising from unlawful or defective forfeiture, incorrect instructions, insolvency restrictions, waiver, or tenant or third-party claims.

16. Recording & Evidence
Agents may use body-worn cameras and photographic evidence. Recordings may be disclosed to insurers, solicitors, or courts where required.

16A. Relief from Forfeiture
The Client acknowledges that a tenant may apply for relief from forfeiture following re-entry and that UK Bailiffs does not guarantee the permanence or finality of forfeiture.

17. No Guarantee of Outcome
UK Bailiffs does not guarantee successful forfeiture or absence of tenant claims or relief applications.

18. Governing Law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.