TERMS & CONDITIONS - DEBT RECOVERY

For the purpose of clarity and brevity, UK Bailiffs Services, trading as UK Bailiffs Services, UK Bailiffs and National Commercial Services is referred to as 'The Company' . You, the claimant, customer and client are referred to as 'the client'
By submitting a debt to us (The Company) electronically or otherwise, you (the client) are deemed to authorise us to collect monies owed.
This is a binding contract between The Company and the Client and any acceptance of work will assume that you have read and agreed to these terms and the general business terms found at UK Bailiff Services - Commercial Enforcement
We cannot accept, and cannot recover regulated debts under the Consumer Credit Act 1974 (as amended by the Consumer Credit Act 2006)
While effort is made by the company to recover outstanding monies on behalf of the client, no guarantee can be made that such money will be recovered.
The company shall be indemnified by the client for any actions taken by itself, the debtor or its agents. If any actions prejudice our ability to collect by interfering with the collection process, we reserve the right to charge such fees and commission that would be due as if the debt was collected in its entirety.
The client must not make any communication with the debtor in relation to the debt once the debt is passed on to the company as this may prejudice our ability to collect. If the debtor attempts to contact the client, the client must immediately refer the debtor directly to the Company as their representatives in this matter.
Once we have been instructed, all payments collected are subject to commission at the current advertised or agreed rate, whether the monies get paid directly to the client or paid to the the company.
The minimum commission charge on any monies which are collected is £60. For example if the debt recovered is £300 and the commission rate is 12.5%, the commission to be paid to The Company will be £60 not £37.50. .
The Company will attempt to recover within a reasonable and timely manner, however the time taken for the Company to perform any obligation under the contract shall not be the essence of the contract.
Payments, if collected in full, or as a full and final payment, will be remitted to the Client within 48 hours of funds clearing..
The Company reserves the right to accept settlement of debts by instalments where necessary.
All part payments, which require constant monitoring, are not normally paid to the client until the overall debt is paid in full, however interim payments may be made to the client at the discretion of a director
The Company will be authorised to accept full and final settlements on behalf of the client should The Company believe that they have negotiated a reasonable settlement figure and is in the client's best interest to accept.
Should any payments to The Company be subject to a bank chargeback, the client shall return any payments received to The Company within 7 days of notification.
Once we have been authorised to act the clients `behalf, if the debt is withdrawn by the Client prior to the Agency recommending termination of action, or where due to lack of requested information or cooperation from the Client, the account has to be returned to the client, we reserve the right to charge that commission which would normally be levied as if this had been a full successful collection.
Any additional services requested by the client to The Company is chargeable to the client, at the agreed rates.
Foreign rates apply to all international debts, including debtors or clients based outside the United Kingdom.
Where goods and services are subsequently returned to the client and/or the balance is written off by way of a credit by the client, the Agency reserves the right to charge that commission which would normally be levied as if this had been a full successful collection.
If payments are made direct to the client, all accounts are rendered for settlement within 7 days from the date of invoice. Unsettled accounts may be subject to a charge of 0.67% over base rate per month or part thereof until paid in full or at our discretion.
The client must inform The Company if the debtor attempts to make contact, if there is any news regarding the debt, or if any payment is received direct so that the Agency does not pursue the debtor unnecessarily. If the Agency pursues a debt unnecessarily, the client may incur additional fees.
The client must advise The Company at the time of instruction or subsequently of any genuine dispute in the invoice.
Should the client instruct The Company to recover a debt that has already been paid prior to instructing the Agency, the Agency reserves the right to charge 10% of the amount of the debt for administration costs.
We will apply late payment charges as allowed under Late Payment of Commercial Debts (interest) Act 1998 to the invoice which will form part of our fees. Reasonable costs may also be applied to the debt however this will only be applied with the client's agreement.
The current (advertised) rate for collection is 12.5% of the invoice debt (collected) plus VAT where applicable. This is subject to change.
All prices quoted are Plus VAT unless stated differently. Our VAT number is 306547801
Your statutory rights are not affected by these terms.